Troubleshooting error (120313) Phone Number Shipping Error

This article will walk you through the steps of troubleshooting the below error about the phone number length while trying to ship a package.

If the above error occurs while trying to ship a package, you will need to make sure that the phone does not have any hyphens (-) in the field located in app.shiphero.com> My Account tab> Warehouse> Select the warehouse.